5 SIMPLE STATEMENTS ABOUT IPTV SRONG EXPLAINED

I applied your computer software to up grade my strong 4669x and right after booting I saw lock on the display.I attempted to unlock it by dialing 0000 And that i later on noticed the decoder was frozen Even though the lock was not there and all of the channels was vanished.The decoder is now frozen.What need to I do?Putting in Ares Wizard on Kodi